Start-up Support For Worcester and Worcestershire
Practical start-up support to help you turn your idea into a profitable business that can pay you properly
Starting a business can be exciting.
It can also feel confusing, overwhelming and, at times, a little lonely.
You may have a brilliant idea, valuable experience and plenty of enthusiasm.
But that does not automatically mean you know how to turn your idea into a business that attracts customers, makes a profit and provides you with a reliable income.
Most people start a business because they are good at what they do.
They do not start because they already understand pricing, marketing, sales, cash flow, profit margins and business planning.
That is where I come in.
I’m Lynne Thomas, founder of The Business Builder, and I provide friendly, practical start-up support for aspiring and new business owners across Worcester, Worcestershire and the wider West Midlands.
Together, we can turn the ideas going around in your head into a clear, realistic plan.
We can work out:
- What you are going to sell
- Who you are going to sell it to
- What you need to charge
- How the business will make money
- How you will attract customers
- How much the business needs to generate
- What you need to do next
No jargon.
No judgement.
No complicated 50-page business plan that ends up sitting in a drawer.
Just practical support to help you start properly and avoid expensive mistakes.
Do not simply start a business. Build one that has a realistic chance of supporting you.
Don’t worry, this is just a friendly, no-pressure conversation about where your business is now and the support you may need. Call 01905 950196 or simply click the button above to book a date and time that is convenient for you.
Start-up support at a glance
Best for: Aspiring business owners, new start-ups and businesses in their first few years
Location: Worcester, Worcestershire, the West Midlands and online
You may need help with: Your idea, business model, customers, pricing, marketing, sales, planning or finances
My approach: Friendly, practical, honest and focused on implementation
First step: A free strategy call to discuss your idea, progress and support needs
At a glance results
One client went from start-up to employing 5 staff in just 12 months.
Another client went from idea to having two premises in just 2 years
A leadership coach went from charging £250 per hour to sending out proposals for £25,000 and having a team of 6 associates in just 12 months.
Starting a business should not feel like guesswork
When you first start a business, there are dozens of decisions to make.
What should you sell?
Who should you sell it to?
How much should you charge?
Do you need a website?
Which social media platforms should you use?
Should you attend networking events?
How many customers do you need?
What will it cost to run the business?
And the question that is often forgotten:
How much does the business need to make before it can pay you properly?
There is no shortage of business advice available online.
One person tells you to build a website immediately.
Another tells you to launch a membership.
Someone else tells you to post three times a day, create a lead magnet, start a podcast and build an email funnel before breakfast.
The problem is not usually a lack of information.
It is knowing which advice is relevant to your business and what you should focus on first.
You do not need another hundred videos to watch.
You need clarity.
You need a realistic model.
And you need a plan that reflects your business, your customers and the income you want to create.
Do you need start-up support?
You may benefit from start-up mentoring or business support if:
- You have an idea but do not know where to begin
- You are preparing to leave employment and work for yourself
- You have recently started trading but still feel as though you are making it up as you go along
- You are unsure what products or services to offer
- You do not know who your ideal customers are
- You struggle to explain what makes your business different
- You are unsure what to charge
- You are worried about selling or sounding pushy
- Your marketing feels random or inconsistent
- You have bought software, branding or websites without a clear plan
- You do not understand which numbers you should track
- You need someone to help you make decisions and keep moving forward
You do not need to wait until something has gone wrong before asking for help.
In fact, getting support early can save you a great deal of time, money and frustration later.
I promise, this is just a friendly, no-pressure conversation about where your business is now and the support you may need. Call 01905 950196 or simply click the button above to book a date and time that is convenient for you.
What can start-up support help you achieve?
The right support can help you move from a collection of ideas to a business with clear foundations.
You can gain:
- Greater confidence in your idea
- A clearer understanding of your customers
- A more focused product or service
- Prices based on facts rather than guesswork
- A realistic route towards paying yourself
- A clear sales and marketing plan
- A better understanding of your costs and profit
- Practical priorities for the next few months
- A way to measure whether you are making progress
- Fewer expensive mistakes
- More confidence making business decisions
You will not have every answer overnight.
No honest mentor can guarantee that a business will succeed.
But you can test your assumptions, identify risks and make better-informed decisions before spending large amounts of time or money.
Proof that practical support makes a difference
The business builder online has been great. Lynne is able to bring clarity to what can seems like a jungle of numbers. As a member of the focus forum Lynne’s coaching and mentoring have helped to focus on what needs to be done. Thank you Lynne
Lynne is a real wealth of knowledge for small business owners and is supportive and encouraging to everyone she works with.
I’d highly recommend Lynne’s events to anyone looking to connect with other business owners and grow their business in a positive, supportive environment.
The Business Builder Online content, in short, is incredible value for money.
The community Lynne is building is quite something, I’m enjoying consuming the content available and putting it into practice, as well as forming new strong relationships with the members.
Would highly recommend having a chat with Lynne
A friendly, no-pressure conversation about where your business is now and the support you may need. Call 01905 950196 or simply click the button above to book a date and time that is convenient for you.
Start with a business model that works
A good idea is not automatically a good business.
For the idea to become a sustainable business, you need to understand:
- What you are selling
- Who will buy it
- Why they will buy it
- What you will charge
- What it will cost to deliver
- How many customers you need
- Whether you have the time and capacity to provide it
- Whether it can generate enough profit to support you
This is your business model.
It explains how the business will create, deliver and retain value.
It also determines whether you are building a profitable business or an exhausting job for yourself.
Together, we can test your assumptions and identify any gaps before you commit unnecessary time or money.
Build a business that pays you
One of the biggest mistakes I see new business owners make is building the business around everybody except themselves.
They think about what the customer wants.
They pay for websites, software, insurance, materials, equipment and marketing.
They pay suppliers and professional fees.
Then they wait until the end of the month to see whether there is anything left for them.
Usually, there is very little.
Sometimes there is nothing at all.
I do not believe the business owner should always be the last person to get paid.
My Me First Method starts with the amount you want and need to earn from the business.
We then work backwards to understand:
- The costs the business needs to cover
- The profit it needs to make
- What you need to charge
- Your average order value
- The number of customers or sales required
- Whether the model is realistic and deliverable
Because turnover may make the business look busy, but profit is where your payday lives.
The Me First Method
- Decide how much you want the business to pay you
- Understand your costs and overheads
- Set the profit the business needs to make
- Create the right offers and prices
- Calculate how many customers you need
- Build your sales and marketing around those targets
A real business needs a payday — and that includes yours.
Understand your business numbers without the fear
You do not need to become an accountant before starting a business.
But you do need to understand some basic figures.
Those figures help you decide:
- Whether your idea is financially viable
- Whether your prices are high enough
- How many customers you need
- Whether you can afford a particular cost
- Whether an offer is profitable
- How much cash the business needs
- When the business may be able to pay you
We may look at:
- Your personal income target
- Fixed costs and overheads
- Variable costs or cost of sales
- Gross profit
- Net profit
- Average order value
- Customer numbers
- Cash flow
- Your break-even point
- Sales targets
- Profit margins
I explain these figures in straightforward language and help you understand what they mean for your business.
No baffling spreadsheets.
No unnecessary financial jargon.
Just the information you need to make more confident decisions.
Get clear about who you want to help
Trying to market your business to everybody usually produces a vague message that connects with nobody.
One of the first things we can work on is identifying the people or businesses you are best placed to help.
We can consider:
- Who has the problem you solve
- Who is most likely to value what you provide
- Which customers you most enjoy working with
- What those customers are trying to achieve
- What might stop them from buying
- What language they use to describe their problem
- Where they are likely to look for help
- Why they should choose your business
Once you understand who you are trying to reach, many other decisions become easier.
Your offer becomes clearer.
Your marketing becomes more focused.
Your sales conversations feel more relevant.
And you can stop trying to appeal to absolutely everybody.
Don’t worry, this is a friendly, no-pressure conversation about where your business is now and the support you may need. Call 01905 950196 or simply click the button above to book a date and time that is convenient for you.
Create an offer people understand
A potential customer needs to understand:
- What you offer
- Who it is for
- What problem it solves
- What result it helps create
- What is included
- What it costs
- What they need to do next
If your offer is too vague, people may like you and still not understand what they are supposed to buy.
I can help you shape your knowledge, skills or product into a clear offer that is easier to explain and easier for the right person to choose.
We may look at:
- The customer’s desired result
- The problem your offer solves
- The format or delivery method
- What should and should not be included
- How long it will take
- What it will cost you to provide
- What you need to charge
- How it will be positioned
- How it fits with any other products or services
The aim is to create an offer that makes the right customer think:
“That sounds like exactly what I need.”
Set prices based on facts, not fear
Many new business owners set their prices by looking at what competitors charge.
That may give you some market context, but it does not tell you whether those prices will work for your business.
Your price may need to cover:
- The time spent delivering the work
- Preparation and administration
- Materials or cost of sales
- Software and subscriptions
- Insurance
- Professional fees
- Marketing
- Tax
- Your pay
- Profit for the business
We can work out what it genuinely costs you to provide your offer and whether the price supports the business model you are trying to build.
This does not mean charging as much as possible.
It means setting a price that is fair to your customer and sustainable for you.
Develop a simple marketing plan
Marketing does not need to mean being active on every social media platform.
Most new businesses do not need more random marketing activity.
They need a clear and repeatable way to:
- Become visible
- Start relevant conversations
- Build trust
- Follow up
- Make an offer
- Ask for the sale
Your marketing plan could include:
- Networking
- Referrals
- Strategic partnerships
- Facebook or Instagram
- Email marketing
- Google Business Profile
- Local search
- Website content
- Lead magnets
- Workshops or events
- Speaking opportunities
- Contacting previous connections
The right mix depends on your customers, strengths, budget and available time.
You do not need to be everywhere.
You need to be visible in the right places, with a message the right people understand.
The foundations of a stronger start-up
- A clear business idea
- The right customers
- A useful and profitable offer
- Sustainable pricing
- An understanding of your costs
- Realistic income and sales targets
- A practical marketing plan
- A comfortable sales process
- Simple systems
- Clear priorities and accountability
Build a sales process that feels natural
Sales can feel uncomfortable when you believe it means pressuring people into buying.
A good sales process does not force people into something they do not need.
It helps them decide whether your offer is right for them.
We can create a straightforward process that helps you:
- Start relevant conversations
- Ask useful questions
- Understand what the customer needs
- Explain your offer clearly
- Communicate the value
- Follow up without feeling pushy
- Handle common concerns
- Make a clear offer
- Ask for a decision
- Track your opportunities
This can help you stop waiting and hoping that potential customers will remember to contact you.
Create a business plan you will actually use
You may not need a lengthy traditional business plan.
You do, however, need to understand:
- What you are building
- Who it is for
- How it will make money
- What it will cost
- How you will find customers
- What your targets are
- What actions you need to take
- How you will measure progress
Your plan should help you make decisions.
It should not be a document you create once and never look at again.
We can turn your ideas into a simple, focused plan that you can review and update as the business develops.
Put simple systems in place
New businesses do not need dozens of complicated automations.
But a few simple systems can help you work more consistently from the beginning.
We may consider processes for:
- Tracking leads
- Following up
- Sending proposals
- Taking payments
- Onboarding customers
- Recording income and expenses
- Planning marketing
- Reviewing progress
- Collecting testimonials
- Asking for referrals
The aim is not to overcomplicate the business.
It is to make the important actions easier to repeat.
A friendly, no-pressure conversation about where your business is now and the support you may need. Call 01905 950196 or simply click the button above to book a date and time that is convenient for you.
Ways I can support your start-up
The right option depends on the stage you have reached, the support you need and how much guidance and accountability would be useful.
One-to-one business mentoring
Personalised, ongoing support focused completely on you and your business.
We can work through your ideas, test the business model, create your strategy and keep you accountable as you put the plan into action.
This may suit you if you:
- Want tailored guidance
- Have ambitious plans
- Need ongoing accountability
- Have several areas to work through
- Want an experienced mentor beside you as the business develops
Start-up strategy and planning support
Focused help to turn your ideas into a clear and usable plan.
This can include:
- Clarifying the business model
- Identifying your ideal customers
- Shaping your offer
- Reviewing pricing
- Setting financial targets
- Planning your marketing
- Deciding your immediate priorities
This may suit you if you need help creating direction before committing to longer-term support.
Start-up and small business training
I regularly deliver practical training for aspiring entrepreneurs, start-ups and small business owners.
Topics may include:
- Business planning
- Pricing
- Profit
- Understanding your numbers
- Sales and marketing
- Customer targeting
- Lead generation
- Building a sustainable business model
The emphasis is always on clear explanations and practical implementation.
The Business Club
The Business Club provides affordable ongoing training, support, accountability and community.
It can help you continue learning and implementing as the business develops without feeling as though you have to work everything out alone.
The Club may suit you if you want:
- Regular workshops
- A supportive community
- Somewhere to ask questions
- Practical resources
- Ongoing accountability
- Affordable monthly support
Not sure which support is right for you?
You do not need to choose a programme before speaking to me.
During your free strategy call, we can discuss:
- Your idea or current start-up
- What stage you have reached
- What you have already done
- What is currently confusing or holding you back
- What you want the business to achieve
- The type of support that may be most useful
If I believe I can help, I will explain the relevant options.
If I do not think I am the right person, I will tell you.
There is no pressure and no confusing sales performance.
It is simply a useful conversation about your business and what may need to happen next.
What happens on your strategy call?
- You tell me about your idea or current business
- We discuss the result you want
- We identify the main gaps or challenges
- We consider your immediate priorities
- I explain the most relevant support options
No pressure. No jargon. Just a useful conversation about your business.
Work with an experienced Worcester business mentor
I have been training and mentoring start-ups and small business owners since delivering my first free workshops in 2013.
Since then, I have supported more than 4,000 businesses through:
- Workshops
- Training programmes
- Mentoring
- Mastermind groups
- Business retreats
- Challenges
- Accountability support
- Regional business programmes
I understand how daunting it can feel when you are expected to know everything from finance and pricing to marketing, sales and technology.
My job is not to make business sound more complicated than it needs to be.
My job is to help you understand what matters, make confident decisions and take practical action.
There will be honest conversations.
There may be an occasional nudge when you are avoiding something.
But there will also be plenty of encouragement, clarity and support.
We do not simply talk about what you could do.
Wherever possible, we get things done in the room.
Start-up support across Worcester and Worcestershire
I support aspiring entrepreneurs and new business owners across Worcester and the wider Worcestershire area, including:
- Droitwich Spa
- Bromsgrove
- Redditch
- Malvern
- Evesham
- Pershore
- Kidderminster
- Bewdley
- Stourport-on-Severn
- Wychavon
- Wyre Forest
- Malvern Hills
Support can be delivered online, which means you can work with me wherever you are based.
Selected programmes, workshops and events may also be available in person across Worcestershire and the wider West Midlands.
Why work with The Business Builder?
Practical, not theoretical
You will receive straightforward guidance that you can use in the real world.
We turn ideas into decisions and decisions into actions.
Friendly and jargon-free
Business language can make relatively simple ideas feel unnecessarily complicated.
I explain things clearly and make sure you understand why each action matters.
Focused on viability and profit
We are not going to build a business based on vanity figures.
We will look at whether the model can generate the income, profit and lifestyle you want.
Honest and supportive
I will encourage you, but I will also challenge ideas that may not be financially viable or strategically sensible.
Sometimes the most useful thing a mentor can say is:
“Let’s look at that again.”
Built around implementation
A plan only becomes useful when you act on it.
The aim is to help you make measurable progress, not simply leave you with more notes and a longer to-do list.
What you can expect from me
- Friendly, practical support
- Clear explanations
- Honest feedback delivered with kindness
- Help understanding your business numbers
- Support with customers, pricing, marketing and sales
- Clear actions and priorities
- Accountability
- A focus on implementation
- Someone firmly in your corner
Common start-up mistakes we can help you avoid
Starting a business will always involve learning.
But you do not need to make every mistake personally.
Some common and expensive problems include:
Spending too much before proving the idea
A new website, expensive branding, premises or complicated software may feel like progress.
But those costs do not guarantee that people will buy.
Before investing heavily, we can test whether there is a clear customer, problem and offer.
Charging too little
Low prices can make it difficult to cover your costs, invest in the business or pay yourself.
They can also create a workload that becomes impossible to sustain.
Trying to serve everybody
A broad target market often creates weak messaging and unfocused marketing.
You need enough clarity for the right person to recognise that your offer is relevant.
Creating too many products and services
More offers do not automatically create more sales.
They can make the business harder to explain, market and deliver.
A focused starting offer is often more effective.
Avoiding sales
You cannot build a business without making offers and asking people to buy.
We can create a process that feels professional and useful rather than aggressive.
Ignoring the numbers
Your figures do not disappear because you avoid looking at them.
Understanding them early gives you more control over the decisions you make.
Confusing activity with progress
Changing your logo, adjusting your colours and creating more social posts may keep you occupied.
But they may not be the actions most likely to create customers or income.
We will focus on the things that genuinely move the business forward.
Book your free strategy call, a friendly, no-pressure conversation about where your business is now and the support you may need. Call 01905 950196 or simply click the button above to book a date and time that is convenient for you.
Frequently asked questions about start-up support
When should I get support wit my start-up?
You can ask for support before you begin trading or after you have launched.
Speaking to a business mentor before making major decisions about pricing, branding, websites, premises, equipment or software can prevent expensive mistakes.
However, it is never too late to review the foundations and create a clearer plan.
Do I need a completed business plan before contacting you?
No.
You may have a detailed plan, a page of notes or simply an idea that you cannot stop thinking about.
We begin with where you are now and work out what needs to happen next.
Can you help me decide whether my business idea is viable?
Yes.
We can look at:
- Likely customer demand
- The problem the business solves
- Your target customers
- Pricing
- Costs
- Competition
- Delivery capacity
- The number of sales required
No mentor can guarantee that a business will succeed.
But we can test assumptions, identify risks and help you make a more informed decision.
Can you help me with pricing?
Yes.
Pricing is one of the most common areas in which start-ups need support.
We can consider your costs, time, desired income, profit margin, market position and business model so that your price is based on more than what other businesses appear to charge.
Can you help me develop my products and services?
Yes.
We can clarify:
- What you are offering
- Who it is for
- The result it creates
- What should be included
- How it will be delivered
- What it should cost
- How you will explain it
The aim is to create an offer that is useful to the customer and financially worthwhile for you.
Can you help me market my new business?
Yes.
We can create a straightforward marketing plan based on your ideal customers, offer, budget, available time and strengths.
The aim is not to be everywhere.
It is to become visible and useful in the places where your potential customers are most likely to notice you.
Can you help me get my first customers?
Yes.
We can develop practical ways to start conversations, build relationships, generate leads, follow up and make clear offers as well as looking at your current network.
The best approach will depend on the type of business and the customers you want to reach.
Do you help people who are still employed?
Yes.
You may be preparing to start the business alongside employment or planning a future move into self-employment.
We can work through the business model, income requirements, customer demand and practical actions you can take before making a major transition.
You should also seek appropriate financial, legal or employment advice where necessary.
Is the support available online?
Yes.
Much of my mentoring, coaching and start-up support can be delivered online.
This makes it accessible to businesses throughout Worcester, Worcestershire, the wider West Midlands and beyond.
Do you provide face to face support?
Some mentoring, training, events and workshops are delivered in person across Worcestershire and the West Midlands.
Availability depends on the particular programme or service and/or your particular preference.
How much does start-up support cost?
The investment depends on the type, duration and level of support you need.
Some people benefit from a focused planning or strategy session whih is £500 per half-day.
Others need ongoing mentoring, structured training or Business Club membership which can range from £25/month to £5,000 per year.
During your strategy call, I will explain the relevant options and costs clearly.
How quickly can I start?
That depends on the type of support and current availability.
The first step is to book a strategy call so that we can understand what you need and decide on the most suitable option.
Start building your business with confidence
You started, or want to start, your business because you want something more.
More freedom.
More flexibility.
More control over your future.
Perhaps more money too — and there is absolutely nothing wrong with saying that.
But passion and hard work alone are not enough to create a sustainable business.
The business also needs:
- The right customers
- A clear offer
- Sustainable prices
- A way to generate leads
- A process for making sales
- An understanding of the numbers
- A practical plan
- Consistent action
You do not need to understand everything before taking your first step.
But you do need to make informed decisions and build the right foundations.
Because you have not started a business to create an exhausting and badly paid job for yourself.
You are building something that should eventually provide you with the income, opportunities and lifestyle you want.
Let’s make sure you build it properly.
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Prefer to speak to me?
Call Lynne on 07736 396 519 or email info@thebusinessbuilderonline.com.